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Frequently asked questions

VR TierOne

What is the VR TierOne solution?

This is a therapeutic story told to the patient by means of the latest technology – virtual reality.

Why does the VR TierOne therapeutic solution help?

The technology of virtual reality allows to completely detach the patient from the hospital reality, which is depressive itself. Moreover, it helps to bring a patient to a world full of colours, joy and hope, which has a therapeutic effect on his psyche and stimulates the mechanisms of plasticity of the brain.

How exactly does the VR TierOne portal work?

In every case, when it comes to the state of threat to life, psychological defense mechanisms are weakened, so the person is very susceptible to suggestions. Without proper therapeutic preparation, it may happen that the patient receives a number of negative suggestions which have a very strong influence on their mental state. VR TierOne provides strong positive therapeutic suggestions that improve patient mood and reduce anxiety, increase hope for improvement and strengthen motivation for rehabilitation.

What does the therapeutic solution of VR TierOne consist of?

VR TierOne is a set of medical procedures, a virtual reality portal and a therapeutic application.

Is the installation of the device complicated?

The device is created in the plug and play system. Just after connecting it to the power supply, you can start it with a single button.

Has VR TierOne's therapeutic solution been subject to scientific research?

Yes, the device has successfully passed scientific research. The research took place at the neurological ward at the Upper Silesian Rehabilitation Center Gen. Jerzy Ziętek and at the Wroclaw Cordology Center Pro Corde.

How can you learn how to use the VR TierOne portal?

A video with half an hour’s instruction for the future user is included in the set. Step by step, the operating procedure is presented in a very clear and simple way.

Is the VR TierOne portal difficult to use?

The device’s interface is extremely clear and intuitive. Even people with no experience do not have any problems with its operation.

What does the interface of the VR TierOne device look like?

Where can I buy a VR TierOne therapeutic solution?

To purchase a VR TierOne device, please use the contact form at www.vrtierone. com/pl/kontakt/

What is the price of a VR TierOne device?

The price is 20 500 EUR.

Price can be slightly different (+/- 500 EUR) – depends on the current euro exchange rate.

What is the warranty period for a VR TierOne device?

The warranty period is 12 months.

Can the warranty be extended?

The warranty period can be extended by another 12 months for an additional fee of 1 140 EUR.

Please remember to extend the warranty 6 months before the end of the current warranty.

What media should be used to make the device work?

For operation, the VR TierOne device requires access to electricity (115-230V, 50-60Hz) and optional Internet access (Ethernet RJ-45 connection).

How many languages are the operating instructions available in?

The device comes with an instruction manual in six languages: English, German, Spanish, French, Russian and Polish.

What is virtual reality?

Virtual reality is a three-dimensional world created by computer technology. It resembles the real world or gives an image of a different fictional environment. In other words, it is a generated environment in which we can completely immerse ourselves.

How can we „enter" the world of virtual reality?

To do this we have to use a special VR helmet, which displays the image in 3D. After putting the helmet on we do not see any elements of the outside world.

What about sound in virtual reality?

VR helmets are equipped with headphones – their task is to emit sounds from applications, which make us even more subject to the phenomenon of total immersion.

How much does VR TierOne weigh?

Vr TierOne portal weighs 35 kg.

What are the other parameters of VR TierOne?

Touch screen: 21.5 inches. Device height: 2. 2m, width: 0. 91m, length: 0. 7m, arm range: 1m, power cord length: 5m.

What size should a room be in order to install VR TierOne portal freely?

Minimum room requirements are: height 99 in, width 158 in, length 158 in.

How is the relationship between virtual reality and the rehabilitation process?

Virtual reality technology allows the patient to be completely detached from the hospital reality, depressing in itself, and transfer him to a world full of colors, joy and hope, which heals his psyche and stimulates the mechanisms of brain plasticity.

It was found that the low effectiveness of physiotherapy in patients after stroke and with cardiac problems is conditioned by the presence of depression symptoms, low acceptance of the disease and a lack of self-efficacy in the rehabilitation process.

The study found that it would be beneficial to put the patient in a state of relaxation and motivation, which allows the elimination of barriers that prevent rehabilitation, because rehabilitation during the first three months after brain injury or in people with cardiological problems is critical to regain as much health as possible. It has been found that Ericksonian therapy, which uses clinical hypnosis, also helps to improve the mental state of the therapy participant.

There is a niche area in which rehabilitation systems can benefit from using virtual reality. Therefore, there is a need for methods and systems to provide rehabilitation using Virtual Reality (VR).


Does your lifestyle affect your well-being?

The style and quality of our lives have a overwhelming impact on our well-being. Lack of rest, improper nutrition, shortness of sleep and insufficient intake of hydration fluids all affect our body. If you don’t take care of your body, your well-being will deteriorate.

The well-known saying says: a sound mind in a sound body – the condition of the body and the state of mind are interrelated. People who are constantly sleepy, exhausted, eating junk food, experience, in longer time perspective, decline in their strength and vital energy, reduced concentration and chronic fatigue. By living haphazardly and in a hurry, we disturb the correct funcitons of both the body and the psyche.

Is this my fault that I am depressed?

No fault can be attributed to depression. It is a reaction to what has happened to you or the result of changes in your brain’s biochemistry. Feeling guilty and ashamed is one of the symptoms of depression. People suffering from depression often feel guilty, stripped of dignity, and hopeless.

Is it difficult to diagnose depression yourself?

Depression is an insidious disease that distorts the perception of ourselves and the world around us. If your functioning is based on cutting yourself off from your emotions, denying unpleasant emotional conditions or events, rationalizing, ignoring or downplaying body signals, you may not notice that you already sank into depression.

Give considering yourself and your emotions the right to become a priority. Don’t underestimate your moods and body signals. Becoming aware of the issue is one of the first steps towards recovery.

What are the types of depression?

Depression can adopt various images. There are several types of depression, with its four primary types listed below.

Major depression, characterized by symptoms that prevent you from functioning properly. Even routine activities such as getting out of bed, washing and getting dressed become difficult or even impossible. It is a condition where work, meeting friends, sex, eating, and even watching TV loose their meaning. An affected person experiences overwhelming depression, marked sadness, helplessness, feelings of hopelessness, emptiness, lasting more than two weeks. This type of depression is persistent and will deprive the person of its current life. It’s a mental distress

Dysthymia is a milder, but long-lasting form of depression, the symptoms of which make everyday life less impaired. People with dysthymia do not function and feel as well as a healthy person does. In this case, symptoms persist most days of the week and last for at least two years. Symptoms include depressed mood, decreased or increased appetite, insomnia or excessive sleep, low self-esteem, difficulty making decisions, and impaired concentration. Still, an affected person can remain functioning in its adopted social roles.

Bipolar mood disorder (manic depressive disorder) – is characterized by a cyclical change of mood. From over-excitement and even euphoria (mania) to markedly depressed mood or despair (depression), frequently with periods of normal mood pressed inbetween. This type of the disease may be chronic or recurrent

Temporary depression, also known as reactive or situational depression. It is associated with specific life events that were excessive stressors for the affected person. Most often it is the loss of a loved one, breakdown of a relationship, significant deterioration of living conditions or job loss. This type of depression has little effect on activity or ability to perform duties. Whenever it lasts more than six months, we may be dealing with a different type of depression

When do you need help?

Immediate treatment is required in the event of suicidal thoughts. These include not only the direct planning of the suicide, but also fantasizing about what would be if I died, how would my family react to it, etc.

Help is also required when we observe most of the following symptoms:

  • guilt or depressed mood
  • nervousness and tension
  • fatigue and low level of vital energy
  • loss of interest and loss of sense of pleasure
  • reduced sexual needs
  • changes in sleep patterns – difficulty sleeping or sleeping longer than usual
  • increase or decrease in body mass, for no apparent reason

Specialist help for people with depression increases the chance of an accurate diagnosis and the return to psychophysical well-being.

How does the VR TierOne solution help fighting depression?

The idea is to completely separate the patient from his/her surroundings, transferring him/her to a beautiful scene of garden of rebirth. Then subjecting him/her to different therapeutic suggesting and carefully selected visual and auditory stimuli.

Application of the aforesaid tools significantly reduces the depression levels of therapy participants.

Why does this solution work and is there any evidence of it?

The solution works because it is based on the proven therapeutic method of M. Ericsson. Elements sourced from this trend allow the patient to restore self-confidence and significantly accelerate the healing process.

This is further proved by the extremely satisfactory results of research conducted on a sample of ca. 200 patients of neurology, cardiology and pulmonary wards.

Can VR TierOne replace a psychologist/psychotherapist?

Obviously not. However, it largely improves the specialist’s work with the patient. The psychologists claim, that patients are significantly faster to communicate with their own emotions, which renders their work easier.

What are the treatments for depression?

Each treatment should begin with a correct diagnosis. Based on that diagnosis the treatment may include antidepressants, psychotherapy, participation in support groups, use of sleep deprivation, and sometimes electroconvulsive therapy. Of course, there are also the innovative methods of treating depression based on modern technologies.

An example of such a method is the comprehensive VR TierOne therapeutic solution based on virtual reality.

Does your lifestyle affect your well-being?

The style and quality of our lives have a overwhelming impact on our well-being. Lack of rest, improper nutrition, shortness of sleep and insufficient intake of hydration fluids all affect our body. If you don’t take care of your body, your well-being will deteriorate.

The well-known saying says: a sound mind in a sound body – the condition of the body and the state of mind are interrelated. People who are constantly sleepy, exhausted, eating junk food, experience, in longer time perspective, decline in their strength and vital energy, reduced concentration and chronic fatigue. By living haphazardly and in a hurry, we disturb the correct funcitons of both the body and the psyche.

Therapy: Therapeutic story of VR TierOne

How long does VR TierOne therapy last?

About ten days. It includes a zero session to familiarize the patient with virtual reality and eight full therapeutic sessions of about 15 minutes each.

How exactly does the VR TierOne therapeutic story work?

In any case, when life-threatening condition occurs, psychological defense mechanisms weaken, which is why a person is very susceptible to suggestions. Without proper therapeutic preparation, it may happen that the patient receives a number of negative suggestions that strongly affect his mental state. VR TierOne provides strong positive therapeutic suggestions, which improves the patient’s mood and reduces the level of anxiety, increases hope for improvement and strengthens the motivation for rehabilitation.

How many sessions does a patient have a day?

Patient participates in one session per day.

Can the patient participate in more sessions per day?

No. The manufacturers of VR eyeglasses recommend stays in full immersion not longer than 20 minutes.

How does this garden looks like?


What is COVID-19?

COVID-19 is a disease caused by the Wuhan coronavirus (SARS-CoV-2). Previously, the disease had no name, and terms such as “coronavirus disease” or “illness due to Wuhan coronavirus” were applied to describe it. The term COVID-19 was proclaimed by the World Health Organization (WHO) and is now official.

What is the difference between COVID-19 and the coronavirus?

The difference between the coronavirus and COVID-19 is that the coronavirus is the causative agent of the disease and COVID-19 is the disease, that is, a set of symptoms triggered by this factor.

What are the symptoms of COVID-19?

Confirmed SARS-CoV-2 coronavirus infection patients experienced symptoms of respiratory infection, such as:

  • fever (in excess of 38 degrees),
  • cough (rather dry)
  • dyspnea

Common symptoms also included muscle pain, and less frequently confusion, headache, sore throat, productive (or “wet”) cough, and hemoptysis. The characteristic symptom in some patients is a sudden loss of smell and taste.

When do the first symptoms appear?

Symptoms usually appeared between 2 and 14 days following contraction. Symptoms are mild at first and become more severe over time.

What other symptoms might indicate COVID-19?

Ever more often, that is every third patient today, develops mental and neurological disorders. Patients develop confusion, delirium, and memory lapses.

Can COVID-19 cause other neurological disorders?

A June research review demonstrated that ca. 50 percent of people hospitalized due to the SARS-Cov-2 coronavirus infection develop neurological symptoms – dizziness, difficulty concentrating, strokes and weakness.

Does the COVID-19 affect mental health?

During a pandemic, fear and depression increase, and the feeling of anxiety increases. It comes as no surprise that in current epidemiological situation numerous states report higher than usual levels od anxiety and depression.

Do patients require rehabilitation after their illness?

A significant proportion of patients report feeling unwell after recovering from COVID-19. Such patients require further rehabilitation, both physical and mental.

Can the VR TierOne medical device help COVID-19 patients?

Yes, of course. Especially if these patients are in a bad mental conditions, they suffer from anxiety or depressive states.

Can the VR TierOne device be used by people who have not contracted COVID-19?

Yes. The VR TierOne device is extremely helpful in case of all those, who are dealing with neurological and psychological issues, or with significant lowering of mood and depression.

How does the COVID-19 convalescence therapy with use of VR Tier One solution look like?

VR TierOne medical device therapy is completely safe, as proved by tests. The entire therapy consists of eight therapeutic sessions. The duration of each of the sessions does not exceed 20 minutes. The difficulty degree will increase from session to session. The entire therapy is based on Ericksonian psychotherapy. The patient taking part in the therapy follows the voice of the psychotherapist, and performs tasks as instructed. The brain of the patient is subjected to constant stimulation.

Is this therapy proven and safe?

The VR TierOne device is a medical device. It is completely safe, as confirmed by scientific research. A detailed risk analysis was also carried out. During the therapy and immediately before it, our qualified medical staff will maintain all the measures required for protection and disinfection. VR TierOne device therapy is a pioneering solution that a specially selected team of professionals has been working on for several years.


What is a stroke?

A stroke is a narrowing of a vessel that brings blood to a certain area of the brain. One should not underestimate any symptoms, even the slightest signs of illness, as this can lead to serious unpleasant consequences. It is important to be able to distinguish between symptoms and to give first aid as soon as possible, every second counts here.

Brain stroke : 3d illustration of the vessels of the brain and causes of stroke

Brain stroke : 3d illustration of the vessels of the brain and causes of stroke

How to recognize a stroke?

The most common symptoms of a stroke are:

  • a depressed corner of the mouth,
  • speech disorder,
  • inability to say sentences,
  • paralysis of one side of the body,
  • muscle weakness on one side of the body.
Portrait Of Senior Man Suffering From Stroke

Portrait Of Senior Man Suffering From Stroke

How to run a stroke test?

Say to the sick person „smile” – one corner of the mouth falls down.
Say „repeat the sentence” (e. g. nice weather today) – they are not able to.
Say „lift both hands forward” – one falls down.
Say „show me your tongue” – the tongue tilts or is wrinkled on one side.

What do the consequences of a stroke depend on?

They depend on the cause of the stroke, the size of the thrombus, the extent of the cerebral ischemia area, the location of brain damage. Effects also depend on the time passed from the stroke to treatment. Ideally, the patient should be admitted to hospital within one hour of the first symptoms.

What is an ischemic stroke?

An ischemic stroke is a weakening of the brain due to a clogged arterial vessel. It can be caused by atherosclerotic changes, atrial fibrillation, decreased arterial pressure.

What is a hemorrhagic stroke?

It’s also called a cerebral hemorrhage. It’s caused by a rupture in a vessel that supplies the brain with blood. Hemorrhagic stroke accounts for 10-15% of all strokes.

What are the causes of a hemorrhagic stroke?

The vessel that breaks must have been previously damaged as a result of untreated or ineffective treatment of hypertension or diabetes. Blood clotting disorders are a rare cause.

How to treat a stroke?

First the neurological interview, preferably in an ambulance. The next stage is computed tomography, which allows to estimate the size of the losses. International guidelines recommend thrombolysis as soon as possible (the dissolution of a thrombotic thrombosis by administration of thrombolytic drugs, e. g. tPA or streptokinase). This may be done within 4-5 hours of the occurrence of the ischaemic stroke at the latest.

Hospital diagnostic equipment


Is the patient undergoing other tests?

After admission to hospital, each patient should undergo the following tests:

  • morphology,
  • coagulogram,
  • electrolytes,
  • glycemia,
  • creatinine,
  • aminotransferases,
  • oxygen saturation

An EKG is also performed.

Is psychological support provided to the patient?

More and more often, in stroke wards, mental health screening is performed in order to diagnose depression. The data shows that every third patient has it. Depression can develop immediately after a stroke or many months later.

Are there any other methods of supporting the patient's condition besides antidepressants?

There is a therapeutic solution VR TierOne available on the market, which significantly supports the process of rehabilitation of the patient after a stroke.

Can the patient feel safe while participating in the VR TierOne virtual therapy session?

All voice-over messages, images and sounds are completely safe for the therapy participant. During the session, the operator does not interact with the patient – the entire session and the course of the task is controlled by a teacher in virtual reality (VR). If the patient observes disturbing phenomena, he should calmly inform the operator about this and wait for help – do not get up from the chair/wheelchair and do not pull off the goggles abruptly.

What are the contraindications for using the VR TierOne comprehensive therapeutic solution?

The contraindication to using the VR TierOne portal is epilepsy, schizophrenia, and other productive symptoms, the condition after cataract surgery or other eye surgery. If you have a pacemaker or other implanted medical devices, you may only start using the device after consulting your doctor or medical device manufacturer.

What are the indications for using the VR TierOne therapeutic solution?

The device can be used for therapies and exercises useful in rehabilitation, especially for people after stroke and with cardiological problems or depression.

What should the patient know before using VR TierOne?

Inform the patient about the reality of the virtual reality (VR) environment. Its task is to create immersion, it means to delve into the VR world and cut off from the real world. The effectiveness of therapeutic sessions depends on the patient’s submission to the teacher’s suggestions and the performance of the simple tasks the teacher asks for.