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Frequently asked questions

VR TierOne

What is the VR TierOne solution?

This is a therapeutic story told to the patient by means of the latest technology – virtual reality.

Why does the VR TierOne therapeutic solution help?

The technology of virtual reality allows to completely detach the patient from the hospital reality, which is depressive itself. Moreover, it helps to bring a patient to a world full of colours, joy and hope, which has a therapeutic effect on his psyche and stimulates the mechanisms of plasticity of the brain.

How exactly does the VR TierOne portal work?

In every case, when it comes to the state of threat to life, psychological defense mechanisms are weakened, so the person is very susceptible to suggestions. Without proper therapeutic preparation, it may happen that the patient receives a number of negative suggestions which have a very strong influence on their mental state. VR TierOne provides strong positive therapeutic suggestions that improve patient mood and reduce anxiety, increase hope for improvement and strengthen motivation for rehabilitation.

What does the therapeutic solution of VR TierOne consist of?

VR TierOne is a set of medical procedures, a virtual reality portal and a therapeutic application.

Is the installation of the device complicated?

The device is created in the plug and play system. Just after connecting it to the power supply, you can start it with a single button.

Has VR TierOne's therapeutic solution been subject to scientific research?

Yes, the device has successfully passed scientific research. The research took place at the neurological ward at the Upper Silesian Rehabilitation Center Gen. Jerzy Ziętek and at the Wroclaw Cordology Center Pro Corde.

How can you learn how to use the VR TierOne portal?

A video with half an hour’s instruction for the future user is included in the set. Step by step, the operating procedure is presented in a very clear and simple way.

Is the VR TierOne portal difficult to use?

The device’s interface is extremely clear and intuitive. Even people with no experience do not have any problems with its operation.

What does the interface of the VR TierOne device look like?

Where can I buy a VR TierOne therapeutic solution?

To purchase a VR TierOne device, please use the contact form at www.vrtierone. com/pl/kontakt/

What is the price of a VR TierOne device?

The price is 20 500 EUR.

Price can be slightly different (+/- 500 EUR) – depends on the current euro exchange rate.

What is the warranty period for a VR TierOne device?

The warranty period is 12 months.

Can the warranty be extended?

The warranty period can be extended by another 12 months for an additional fee of 1 140 EUR.

Please remember to extend the warranty 6 months before the end of the current warranty.

What media should be used to make the device work?

For operation, the VR TierOne device requires access to electricity (115-230V, 50-60Hz) and optional Internet access (Ethernet RJ-45 connection).

How many languages are the operating instructions available in?

The device comes with an instruction manual in six languages: English, German, Spanish, French, Russian and Polish.

What is virtual reality?

Virtual reality is a three-dimensional world created by computer technology. It resembles the real world or gives an image of a different fictional environment. In other words, it is a generated environment in which we can completely immerse ourselves.

How can we „enter" the world of virtual reality?

To do this we have to use a special VR helmet, which displays the image in 3D. After putting the helmet on we do not see any elements of the outside world.

What about sound in virtual reality?

VR helmets are equipped with headphones – their task is to emit sounds from applications, which make us even more subject to the phenomenon of total immersion.

How much does VR TierOne weigh?

Vr TierOne portal weighs 35 kg.

What are the other parameters of VR TierOne?

Touch screen: 21.5 inches. Device height: 2. 2m, width: 0. 91m, length: 0. 7m, arm range: 1m, power cord length: 5m.

What size should a room be in order to install VR TierOne portal freely?

Minimum room requirements are: height 99 in, width 158 in, length 158 in.

How is the relationship between virtual reality and the rehabilitation process?

Virtual reality technology allows the patient to be completely detached from the hospital reality, depressing in itself, and transfer him to a world full of colors, joy and hope, which heals his psyche and stimulates the mechanisms of brain plasticity.

It was found that the low effectiveness of physiotherapy in patients after stroke and with cardiac problems is conditioned by the presence of depression symptoms, low acceptance of the disease and a lack of self-efficacy in the rehabilitation process.

The study found that it would be beneficial to put the patient in a state of relaxation and motivation, which allows the elimination of barriers that prevent rehabilitation, because rehabilitation during the first three months after brain injury or in people with cardiological problems is critical to regain as much health as possible. It has been found that Ericksonian therapy, which uses clinical hypnosis, also helps to improve the mental state of the therapy participant.

There is a niche area in which rehabilitation systems can benefit from using virtual reality. Therefore, there is a need for methods and systems to provide rehabilitation using Virtual Reality (VR).

Therapy: Therapeutic story of VR TierOne

How long does VR TierOne therapy last?

About ten days. It includes a zero session to familiarize the patient with virtual reality and eight full therapeutic sessions of about 15 minutes each.

How exactly does the VR TierOne therapeutic story work?

In any case, when life-threatening condition occurs, psychological defense mechanisms weaken, which is why a person is very susceptible to suggestions. Without proper therapeutic preparation, it may happen that the patient receives a number of negative suggestions that strongly affect his mental state. VR TierOne provides strong positive therapeutic suggestions, which improves the patient’s mood and reduces the level of anxiety, increases hope for improvement and strengthens the motivation for rehabilitation.

How many sessions does a patient have a day?

Patient participates in one session per day.

Can the patient participate in more sessions per day?

No. The manufacturers of VR eyeglasses recommend stays in full immersion not longer than 20 minutes.

How does this garden looks like?


What is a stroke?

A stroke is a narrowing of a vessel that brings blood to a certain area of the brain. One should not underestimate any symptoms, even the slightest signs of illness, as this can lead to serious unpleasant consequences. It is important to be able to distinguish between symptoms and to give first aid as soon as possible, every second counts here.

Brain stroke : 3d illustration of the vessels of the brain and causes of stroke

Brain stroke : 3d illustration of the vessels of the brain and causes of stroke

How to recognize a stroke?

The most common symptoms of a stroke are:

  • a depressed corner of the mouth,
  • speech disorder,
  • inability to say sentences,
  • paralysis of one side of the body,
  • muscle weakness on one side of the body.
Portrait Of Senior Man Suffering From Stroke

Portrait Of Senior Man Suffering From Stroke

How to run a stroke test?

Say to the sick person „smile” – one corner of the mouth falls down.
Say „repeat the sentence” (e. g. nice weather today) – they are not able to.
Say „lift both hands forward” – one falls down.
Say „show me your tongue” – the tongue tilts or is wrinkled on one side.

What do the consequences of a stroke depend on?

They depend on the cause of the stroke, the size of the thrombus, the extent of the cerebral ischemia area, the location of brain damage. Effects also depend on the time passed from the stroke to treatment. Ideally, the patient should be admitted to hospital within one hour of the first symptoms.

What is an ischemic stroke?

An ischemic stroke is a weakening of the brain due to a clogged arterial vessel. It can be caused by atherosclerotic changes, atrial fibrillation, decreased arterial pressure.

What is a hemorrhagic stroke?

It’s also called a cerebral hemorrhage. It’s caused by a rupture in a vessel that supplies the brain with blood. Hemorrhagic stroke accounts for 10-15% of all strokes.

What are the causes of a hemorrhagic stroke?

The vessel that breaks must have been previously damaged as a result of untreated or ineffective treatment of hypertension or diabetes. Blood clotting disorders are a rare cause.

How to treat a stroke?

First the neurological interview, preferably in an ambulance. The next stage is computed tomography, which allows to estimate the size of the losses. International guidelines recommend thrombolysis as soon as possible (the dissolution of a thrombotic thrombosis by administration of thrombolytic drugs, e. g. tPA or streptokinase). This may be done within 4-5 hours of the occurrence of the ischaemic stroke at the latest.

Hospital diagnostic equipment


Is the patient undergoing other tests?

After admission to hospital, each patient should undergo the following tests:

  • morphology,
  • coagulogram,
  • electrolytes,
  • glycemia,
  • creatinine,
  • aminotransferases,
  • oxygen saturation

An EKG is also performed.

Is psychological support provided to the patient?

More and more often, in stroke wards, mental health screening is performed in order to diagnose depression. The data shows that every third patient has it. Depression can develop immediately after a stroke or many months later.

Are there any other methods of supporting the patient's condition besides antidepressants?

There is a therapeutic solution VR TierOne available on the market, which significantly supports the process of rehabilitation of the patient after a stroke.

Can the patient feel safe while participating in the VR TierOne virtual therapy session?

All voice-over messages, images and sounds are completely safe for the therapy participant. During the session, the operator does not interact with the patient – the entire session and the course of the task is controlled by a teacher in virtual reality (VR). If the patient observes disturbing phenomena, he should calmly inform the operator about this and wait for help – do not get up from the chair/wheelchair and do not pull off the goggles abruptly.

What are the contraindications for using the VR TierOne comprehensive therapeutic solution?

The contraindication to using the VR TierOne portal is epilepsy, schizophrenia, and other productive symptoms, the condition after cataract surgery or other eye surgery. If you have a pacemaker or other implanted medical devices, you may only start using the device after consulting your doctor or medical device manufacturer.

What are the indications for using the VR TierOne therapeutic solution?

The device can be used for therapies and exercises useful in rehabilitation, especially for people after stroke and with cardiological problems or depression.

What should the patient know before using VR TierOne?

Inform the patient about the reality of the virtual reality (VR) environment. Its task is to create immersion, it means to delve into the VR world and cut off from the real world. The effectiveness of therapeutic sessions depends on the patient’s submission to the teacher’s suggestions and the performance of the simple tasks the teacher asks for.